TERMS OF SERVICE

Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of the Bionique website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms.

2. General Use

By using this website, you confirm that:

  • You are at least 18 years old or accessing the site under the supervision of a parent or guardian

  • You will use this website in accordance with all applicable laws and regulations

  • You will not misuse the website or its content

3. Product Information

We aim to ensure that all product descriptions, images and information are accurate. However:

  • Product information is provided for general purposes only

  • Minor variations in packaging or appearance may occur

  • Products are intended to complement a balanced diet and healthy lifestyle and are not a substitute for professional advice

4. Orders & Acceptance

All orders placed through the website are subject to acceptance and availability.
We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Limit quantities per order

  • Correct any errors in pricing or product information

Once your order is confirmed, you will receive a confirmation email.

5. Pricing & Payment

  • All prices are listed in Australian Dollars (AUD) unless otherwise stated

  • Prices are subject to change without notice

  • Payment must be made in full at the time of purchase

We accept major payment methods as listed on our website.

6. Shipping & Delivery

Delivery times are estimates only and may vary depending on location and external factors.
Bionique is not responsible for delays caused by third-party carriers or unforeseen circumstances.

Risk in the products passes to you upon delivery.

7. Returns & Refunds

Please refer to our Returns Policy for full details.

In general:

  • Products must be returned in original condition and packaging

  • Returns may be refused if products have been opened or used (unless faulty)

  • Refunds are processed to the original payment method where applicable

8. Health Disclaimer

Bionique products are intended to complement a balanced diet and healthy lifestyle.
They are not intended to diagnose, treat, cure or prevent any disease.

If you have any health concerns, please consult a qualified healthcare professional before use.

9. Intellectual Property

All content on this website, including text, images, branding and design, is the property of Bionique and is protected by applicable intellectual property laws.

You may not reproduce, distribute or use any content without prior written consent.

10. Limitation of Liability

To the extent permitted by law, Bionique will not be liable for:

  • Any indirect or consequential loss

  • Any loss arising from the use or inability to use the website

  • Any reliance on product information provided on the site

11. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and handle your personal information.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Changes will take effect upon publication on this website.

13. Governing Law

These Terms & Conditions are governed by the laws of Australia.
Any disputes arising in connection with these terms will be subject to the jurisdiction of Australian courts.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us via the contact page on our website.